WhatsApp assistantStatus: Available
Your customers get replies on WhatsApp.
The WhatsApp assistant answers customer enquiries in chat using your agent’s knowledge.
What it does in chat.
Answers from your agent’s knowledge
AI notice in the first reply
Three modes: Assist, Approval, Autopilot
Sensitive topics and media go to people
Needs a sender approved by Meta
How to set it up.
Meta approves the sender.
Step 1: Choose a WhatsApp-capable number
Step 2: Register the business sender
Step 3: Wait for approval by Meta
Step 4: Set up the agent, choose the mode, activate
Questions about the WhatsApp assistant
Can I use a landline number?
In Germany, Austria and Switzerland, only mobile numbers.
How long does approval take?
That is up to Meta. Until then the assistant does not reply.
Can I use my own number?
The sender is a business number bought through Call0.
What happens to older chats?
Nothing. Only messages that arrive after you activate it are handled.
More products
Each product is set up and activated separately.
Phone assistant
Status: Available
Email assistant
Status: Available
Chatbot
Status: Coming soon