WhatsApp assistantStatus: Available

Your customers get replies on WhatsApp.

The WhatsApp assistant answers customer enquiries in chat using your agent’s knowledge.

What it does in chat.

  • Answers from your agent’s knowledge

  • AI notice in the first reply

  • Three modes: Assist, Approval, Autopilot

  • Sensitive topics and media go to people

  • Needs a sender approved by Meta

How to set it up.

Meta approves the sender.

  1. Step 1: Choose a WhatsApp-capable number

  2. Step 2: Register the business sender

  3. Step 3: Wait for approval by Meta

  4. Step 4: Set up the agent, choose the mode, activate

Questions about the WhatsApp assistant

Can I use a landline number?

In Germany, Austria and Switzerland, only mobile numbers.

How long does approval take?

That is up to Meta. Until then the assistant does not reply.

Can I use my own number?

The sender is a business number bought through Call0.

What happens to older chats?

Nothing. Only messages that arrive after you activate it are handled.

More products

Each product is set up and activated separately.