Common questions
Opening hours, directions, returns and services from your information.
Industry · Retail
Serve customers in store. Callers get served too.
Call0 answers questions about opening hours, availability as stated in your information, reservations and repair status—and passes everything else to your team in a structured form.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Lisa AI shop assistant
Demo Specialist Shop Wheelworks
Hello, Demo Specialist Shop Wheelworks, this is Lisa, the AI assistant in the shop. What can I do for you?
Try it Ask about opening hours or a product.
Which number should Lisa call?
For your workflow
- Opening hours, directions and product range answered right away
- Reservations and collection requests complete
- No more ringing in the middle of a sales conversation
Retail · typical call
Call0 · call in progress
- AnruferHow late are you open today?
- Call0Until seven p.m. today. Is there anything else I can help you with?
Question answered · no interruption in store
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
The situation
Less phone chaos. More clear next steps.
One customer in store, one on the phone
Who matters more? One of them usually loses out.Always the same questions
Opening hours, parking, “Do you have that in a medium?”.Reservations on scraps of paper
Items put aside without a name or a collection date.
Capabilities
Retail: what Call0 handles.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Reservations
Item, name, phone number and the date it will be collected by.
Repair and order status
Enquiries are passed to your team with the order number.
Branches & responsibility
Calls routed to the right branch or department.
- Phone number & forwarding
- Calendar
- Knowledge base
- Webhooks & 0API
Why Call0
Why businesses choose Call0.
Why Call0
More than an AI answering machine.
Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.
- Live the same day
- Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
- Several lines from the first plan
- Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
- A person takes over when it matters
- Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
- Phone, WhatsApp, email and chat in one account
- One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
- Over 500 integrations
- Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
- Set up in conversation
- Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.
Platform
What Call0 does besides the phone.
One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.
- Phone assistant
Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.
Phone assistant → - Handover to your team
When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.
- WhatsApp assistant
Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.
WhatsApp assistant → - Email assistant
Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.
Email assistant → - Website chatbotComing soon
Answers visitors on your website from the same knowledge and hands over requests to your team.
Website chatbot → - Agent0 and integrations
Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.
Integrations →
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- Step 01
Define the call flows
You decide which calls Call0 handles for retailers and which go straight to your team.
- Step 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- Step 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- Step 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 know our stock levels?
Only if you provide them through an integration. Otherwise Call0 takes the enquiry and your team answers it.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
Keep exploring
More relevant pages
Hear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.