Take the claim
Line of insurance, date of loss, place, circumstances, people involved and the policy number if to hand—in the order you specify.
Industry · Insurance brokers
The claim is reported before you leave your client meeting.
Call0 answers the calls to your brokerage: claim reports with the details the insurer needs, requests for consultations and changes to policies. With no statement on coverage and no advice over the phone.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Simon AI broker office assistant
Demo Insurance Brokers Lange & Partners
Hello, Demo Insurance Brokers Lange and Partners, this is Simon, the AI assistant in the office. Is this about a claim or about a policy?
Try it Report water damage.
Which number should Simon call?
For your workflow
- Claim reports with line of insurance, date, circumstances and policy reference
- Consultations straight into the calendar instead of callback ping-pong
- No statement on coverage, no recommendation—that stays with you
Insurance brokers · typical call
Call0 · call in progress
- AnruferHello, a water pipe burst in our kitchen yesterday evening.
- Call0I’m sorry to hear that. Has the water been turned off in the meantime?
- AnruferYes, the main valve is closed.
- Call0Good. I’ll record the claim: whose name is the policy in, and what has been damaged?
- AnruferIt is in the name of Petra Lange. The kitchen floor and two base cabinets are wet.
- Call0Noted: water damage from a burst pipe yesterday evening, kitchen floor and base cabinets, policy in the name of Lange. Please take photos before anything is thrown away. Your broker will be in touch with you today.
Claim report recorded · callback from the broker today
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
The situation
Less phone chaos. More clear next steps.
In a meeting when the damage happens
Clients call when there has been a fire, a crash or a leak—not when you happen to have time.A claim report in three attempts
Without the date, the place and the circumstances, the insurer comes back with questions. Every query costs your client days.“Am I covered for that?”
That question always comes first. A wrong answer on the phone is a liability risk.
Capabilities
Insurance brokers: what Call0 handles.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Consultation appointments
Annual review, a new policy or retirement planning—in the office, by phone or by video, straight into the calendar.
Note policy changes
New address, new vehicle, new bank details: recorded and passed to your office as a task.
Record prospects
Name, request and callback number—as a contact in your CRM if you wish.
No statement on coverage
Call0 does not say whether a loss is insured. The assistant records the facts and refers to your callback.
Acute damage
When people are in danger, Call0 refers the caller to the emergency number (112 in the EU); for insurers’ emergency lines, the details you have stored apply.
- Phone number & forwarding
- Calendar
- Knowledge base
- Webhooks & 0API
Why Call0
Why businesses choose Call0.
Why Call0
More than an AI answering machine.
Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.
- Live the same day
- Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
- Several lines from the first plan
- Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
- A person takes over when it matters
- Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
- Phone, WhatsApp, email and chat in one account
- One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
- Over 500 integrations
- Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
- Set up in conversation
- Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.
Platform
What Call0 does besides the phone.
One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.
- Phone assistant
Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.
Phone assistant → - Handover to your team
When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.
- WhatsApp assistant
Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.
WhatsApp assistant → - Email assistant
Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.
Email assistant → - Website chatbotComing soon
Answers visitors on your website from the same knowledge and hands over requests to your team.
Website chatbot → - Agent0 and integrations
Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.
Integrations →
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- Step 01
Define the call flows
You decide which calls Call0 handles for insurance brokers and agencies and which go straight to your team.
- Step 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- Step 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- Step 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 say whether a loss is covered?
No. Call0 gives no statement on coverage and no recommendation on policies. The assistant records the facts; the assessment comes from you.
Does Call0 report the claim to the insurer?
No. Call0 captures the details in full and hands them to your office. Reporting to the insurer stays with you.
Can Call0 be connected to our broker management software?
There is no ready-made connection to broker management software. Contacts can be written to connected CRM systems, everything else by webhook or through a custom API.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
Keep exploring
More relevant pages
Hear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.