Identify the department
Call0 asks about the request and the referral and assigns the call to the department you have stored for it.
Industry · Clinics & medical centres
Relieve the switchboard. Route every call correctly.
In hospitals and multi-specialty clinics, appointment requests, questions about results and visitors’ enquiries all arrive on the same number. Call0 answers, sorts by department and site and records appointment requests—with no medical information and a clear pointer to the emergency number in an emergency.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Hanna AI switchboard assistant
Demo Medical Centre City Garden
Hello, Demo Medical Centre City Garden, this is Hanna, the AI assistant at the switchboard. Which department do you need?
Try it Ask for an MRI appointment.
Which number should Hanna call?
For your workflow
- Calls pre-sorted by department and site
- Appointment requests recorded with referral, insurance and reason
- No information about patients, no results, no diagnoses
Clinics & medical centres · typical call
Call0 · call in progress
- AnruferHello, I have a referral for an MRI of my knee and need an appointment.
- Call0Certainly, that is our radiology department. Do you have public or private health insurance?
- AnruferPublic.
- Call0Thank you. Do you have any metal in your body or a pacemaker? Radiology needs to know that in advance.
- AnruferNo, neither.
- Call0I’ll pass your appointment request to radiology with these details. They will call you back to arrange the date—which number should they use?
Radiology appointment request · screening questions answered
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
The situation
Less phone chaos. More clear next steps.
One number, ten departments
Orthopaedics, cardiology, radiology: the switchboard transfers calls all day and gets to nothing else.The Monday hold queue
After the weekend, appointment requests pile up. Anyone who waits ten minutes hangs up and calls again later.“How is my husband doing?”
Relatives ask about patients. Nobody may say anything about that on the phone—not even by accident.
Capabilities
Clinics & medical centres: what Call0 handles.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Take appointment requests
Reason, referral, insurance, preferred period and callback number—with the fields you need for each department.
Sites and consulting hours
Address, directions, parking, consulting hours for each practice and what to bring—from your information.
Transfer by rule
Referring doctors, ambulance crews or the emergency department reach the numbers you define for them.
No patient information
Call0 does not confirm whether someone is a patient and states no results. Such requests go to the ward or practice responsible.
Emergencies
At any sign of an emergency, Call0 immediately refers the caller to the emergency number (112 in the EU) and, outside consulting hours, to the out-of-hours medical service you specify.
- Phone number & forwarding
- Calendar
- Knowledge base
- Webhooks & 0API
Why Call0
Why businesses choose Call0.
Why Call0
More than an AI answering machine.
Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.
- Live the same day
- Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
- Several lines from the first plan
- Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
- A person takes over when it matters
- Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
- Phone, WhatsApp, email and chat in one account
- One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
- Over 500 integrations
- Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
- Set up in conversation
- Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.
Platform
What Call0 does besides the phone.
One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.
- Phone assistant
Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.
Phone assistant → - Handover to your team
When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.
- WhatsApp assistant
Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.
WhatsApp assistant → - Email assistant
Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.
Email assistant → - Website chatbotComing soon
Answers visitors on your website from the same knowledge and hands over requests to your team.
Website chatbot → - Agent0 and integrations
Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.
Integrations →
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- Step 01
Define the call flows
You decide which calls Call0 handles for hospitals and multi-specialty clinics and which go straight to your team.
- Step 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- Step 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- Step 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 give information about patients?
No. Call0 confirms neither a stay nor an appointment and states no results. You define where such requests are passed on.
Can Call0 be connected to our hospital or practice system?
There is no ready-made connection to hospital information systems or practice management systems. Appointment requests arrive as a structured report, through a connected calendar or by webhook in your own system.
How many calls can run at the same time?
Call0 handles several calls in parallel. How many depends on your plan; the limits are listed on the pricing page.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
Keep exploring
More relevant pages
Hear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.