New care enquiries
Location, the support needed, the assessed care level if known, start date and contact person—ready for the first conversation.
Industry · Home care services
Reachable for families, even when everyone is out on rounds.
In the morning your carers are with their clients—and the office is thinly staffed. Call0 answers the phone, records enquiries about care, cancelled visits and callback requests, and passes them to the care manager.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Greta AI assistant in the care office
Demo Home Care Linden View
Hello, Demo Home Care Linden View, this is Greta, the AI assistant in the office. How can I help you?
Try it Ask for support for a relative.
Which number should Greta call?
For your workflow
- New enquiries recorded with location, the support needed and the assessed care level
- Cancellations and changes to visits reach route planning
- No care or medical advice—in an emergency, callers are referred to the emergency number
Home care services · typical call
Call0 · call in progress
- AnruferGood morning, my father is being discharged from hospital the day after tomorrow and needs help with washing and dressing.
- Call0I’ll gladly take that down. Which town does your father live in?
- AnruferIn Solingen-Ohligs.
- Call0Thank you. Has his level of care already been assessed?
- AnruferYes, care level two, since the spring.
- Call0I’ll pass this to the care manager as an urgent enquiry. Which number can she reach you on today?
New enquiry recorded · urgent callback from the care manager
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
The situation
Less phone chaos. More clear next steps.
Early round, empty office
Between six and ten in the morning relatives call and hospitals announce discharges—and nobody is at the phone.A visit falls through
The client is in hospital and her son cancels the evening visit. If the round hears about it too late, someone drives out for nothing.First enquiries without the basics
“My mother needs help”—without the location, the care level and the support needed, no assessment visit can be planned.
Capabilities
Home care services: what Call0 handles.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Cancellations and changes
Who, which visit, from when and why. The message goes to route planning according to your rules.
A callback from the care manager
Questions about the contract, billing or care planning are recorded with a time to call back.
Emergencies
When someone is in acute danger, Call0 immediately refers the caller to the emergency number (112 in the EU). For urgent cases that are not life-threatening, your on-call rule applies.
General questions
Service area, services, when the office can be reached—from the information you have approved.
Calls from applicants
Carers who get in touch are noted with their qualification and callback number.
- Phone number & forwarding
- Calendar
- Knowledge base
- Webhooks & 0API
Why Call0
Why businesses choose Call0.
Why Call0
More than an AI answering machine.
Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.
- Live the same day
- Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
- Several lines from the first plan
- Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
- A person takes over when it matters
- Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
- Phone, WhatsApp, email and chat in one account
- One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
- Over 500 integrations
- Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
- Set up in conversation
- Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.
Platform
What Call0 does besides the phone.
One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.
- Phone assistant
Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.
Phone assistant → - Handover to your team
When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.
- WhatsApp assistant
Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.
WhatsApp assistant → - Email assistant
Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.
Email assistant → - Website chatbotComing soon
Answers visitors on your website from the same knowledge and hands over requests to your team.
Website chatbot → - Agent0 and integrations
Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.
Integrations →
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- Step 01
Define the call flows
You decide which calls Call0 handles for home care providers and which go straight to your team.
- Step 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- Step 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- Step 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 promise care?
No. Whether and from when you can take someone on is decided by the care manager. Call0 records the key facts so that the first conversation can start straight away.
Does Call0 answer questions about medication or care?
No. Call0 gives no medical or care advice. Such questions go to a qualified member of staff as a callback request; when someone is in acute danger, the assistant refers the caller to the emergency number.
How does Call0 handle health data?
Call0 only asks for what you define for the request. Callers learn at the start of the call that they are speaking with an AI.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
Keep exploring
More relevant pages
Hear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.