Industry · Physiotherapy practices

Treating patients instead of scheduling by phone.

Call0 schedules appointments for your physiotherapy practice, asks about the referral and type of treatment, and answers questions about co-payments, home visits and cancellations—while your team is treating.

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A practice coordinator answers a phone call at a physiotherapy receptionAI-generated

This is how Call0 sounds in your industry.

Lena AI reception

Demo Physiotherapy Movement Room

Demo business speaks English

Hello, Demo Physiotherapy Movement Room, this is Lena, the practice’s AI assistant. How can I help?

Try it Ask for a first appointment.

Which number should Lena call?

By clicking “Call me now” you agree to one automated test call, our contact terms and our privacy policy.

For your workflow

  • Courses of treatment and follow-up appointments taken from the referral
  • Cancellations captured early so that freed-up slots get filled
  • Questions about co-payments, home visits and what to bring answered right away
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Physiotherapy practices · typical call

Call0 · call in progress

  1. AnruferI have a referral for six sessions of physiotherapy and need appointments.
  2. Call0Certainly. Do mornings or afternoons suit you better?
  3. AnruferAfternoons, ideally Tuesdays and Thursdays.
  4. Call0Noted: six sessions, Tuesday and Thursday afternoons. Please bring the referral and a towel to your first appointment.

Course of treatment requested · referral captured

24/7

available according to your rules

Your own number

or forward existing calls

Knowledge base

approve answers with control

Transcript

keep every conversation traceable

The situation

Less phone chaos. More clear next steps.

  1. A patient every 20 minutes

    Between two patients there is no time to call anyone back—and the answering machine fills up.

  2. Referrals with many details

    Number of sessions, type of treatment, frequency: one missing detail starts a round of follow-up calls.

  3. Last-minute cancellations

    Empty slots because cancellations are noticed too late.

Capabilities

Physiotherapy practices: what Call0 handles.

You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.

Appointments for referrals

Type of treatment (for example physiotherapy, manual therapy or lymphatic drainage), number of sessions and preferred times are captured in full.

Cancellations and changes

Call0 takes cancellations around the clock—your team sees them before the practice opens.

Co-payments & self-pay rates

Answers questions about co-payments and self-pay prices from your information.

Home visit requests

Address, referral and availability—ready for your route planning.

New patients

Reason for the visit, contact details and insurance before the first appointment.

Handover when things are unclear

Medical questions go to your therapists as a callback request.

  • Phone number & forwarding
  • Calendar
  • Knowledge base
  • Webhooks & 0API

Why Call0

Why businesses choose Call0.

Why Call0

More than an AI answering machine.

Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.

Live the same day
Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
Several lines from the first plan
Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
A person takes over when it matters
Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
Phone, WhatsApp, email and chat in one account
One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
Over 500 integrations
Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
Set up in conversation
Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.
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Platform

What Call0 does besides the phone.

One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.

  • Phone assistant

    Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.

    Phone assistant →
  • Handover to your team

    When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.

  • WhatsApp assistant

    Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.

    WhatsApp assistant →
  • Email assistant

    Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.

    Email assistant →
  • Website chatbotComing soon

    Answers visitors on your website from the same knowledge and hands over requests to your team.

    Website chatbot →
  • Agent0 and integrations

    Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.

    Integrations →

Setup

From workflow design to the first test call.

Start small, test the most important scenarios and go live only when answers and handoffs work as intended.

  1. Step 01

    Define the call flows

    You decide which calls Call0 handles for physiotherapy practices and which go straight to your team.

  2. Step 02

    Import your website, review the knowledge

    Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.

  3. Step 03

    Test in the browser

    Talk through routine, unclear and urgent cases before any real calls are connected.

  4. Step 04

    Connect your number

    Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.

FAQ

Frequently asked questions.

Your exact setup depends on telephony, workflows and the integrations you want to use.

Can Call0 plan a whole course of appointments?

With a connected calendar, Call0 offers suitable times according to your rules. Without one, Call0 captures every preference and your team plans the course.

What about medical questions?

Call0 does not answer medical questions; it passes them to your team as a callback request.

Do I have to change my phone number?

No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.

Do callers notice that they are talking to an AI?

Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.

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Hear how Call0 can handle your workflow.

Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.

Start for freePersonal demo