Industry · Veterinary practices

In the treatment room with the animal. Still reachable by phone.

Call0 answers the calls to your veterinary practice: vaccination appointments, check-ups, food and medication requests, questions about opening hours. Without any veterinary assessment—and with a pointer to your emergency service when it is urgent.

Start without an account.

A team member answers a phone call at a bright medical reception deskAI-generated

This is how Call0 sounds in your industry.

Nora AI practice front desk

Demo Veterinary Practice Pawfield

Demo business speaks English

Hello, Demo Veterinary Practice Pawfield, this is Nora, the AI assistant at the front desk. What can I do for your pet?

Try it Ask for a vaccination appointment.

Which number should Nora call?

For your workflow

  • Appointment requests complete with species, the animal’s name and the reason
  • Urgent cases go to the practice or the emergency service by your rules
  • Food and medication requests arrive as a task for the team

Veterinary practices · typical call

Call0 · call in progress

  1. AnruferHello, our cat is due for her annual vaccination.
  2. Call0Of course. What is your cat’s name, and has she been to us before?
  3. AnruferHer name is Mimi, we were there last year. The surname is Hoffmann.
  4. Call0Thank you, Ms Hoffmann. Would a morning or an afternoon suit you better?
  5. AnruferAn afternoon, ideally Thursday.
  6. Call0I have noted Thursday afternoon for Mimi’s vaccination, and the practice will confirm the time. Please bring her vaccination record.

Vaccination appointment requested · animal and owner recorded

24/7

available according to your rules

Your own number

or forward existing calls

Knowledge base

approve answers with control

Transcript

keep every conversation traceable

The situation

Less phone chaos. More clear next steps.

  1. Surgery in the morning

    While you operate, the phone rings and rings. Owners who cannot get through turn up at the practice unannounced with their animal.
  2. “Is this an emergency?”

    Worried owners describe symptoms and want an opinion. Only your team can give one—but someone has to answer the call first.
  3. Orders in between

    Special diets, flea treatments, long-term medication: short calls that interrupt a consultation every time they reach the front desk.

Capabilities

Veterinary practices: what Call0 handles.

You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.

Appointments by reason

Vaccination, check-up, nail trim or first visit—with species, the animal’s name and preferred time. Straight into the calendar when one is connected.

Urgent cases by your rules

You define which descriptions count as urgent. Call0 then refers the caller to the practice, your emergency number or the veterinary emergency service.

Reserve food and medication

Product, quantity and collection day are noted. Whether something is dispensed is decided by the team.

Opening hours & practice information

Opening hours, directions, emergency arrangements and what to bring to a first appointment—from your information.

No diagnosis, no dosage

Call0 does not assess symptoms and does not state dosages. Veterinary questions go to the practice as a callback request.

A note for every call

Owner, animal, request and next step as a short summary in the dashboard.

  • Phone number & forwarding
  • Calendar
  • Knowledge base
  • Webhooks & 0API

Why Call0

Why businesses choose Call0.

Why Call0

More than an AI answering machine.

Call0 does more than pick up. The assistant clarifies the request, hands over to your team when a person is needed, and answers with the same knowledge on WhatsApp, by email and in the website chat.

Live the same day
Enter your website, and Call0 builds the assistant from it. 15 test minutes in the browser, without a credit card or sales call.
Several lines from the first plan
Launch includes 3 concurrent calls, 700 minutes and 1 phone number. Nobody hears a busy tone when two customers call at once.
A person takes over when it matters
Handover to your team with a queue, hold music, opening hours and a callback list. The caller is never left hanging.
Phone, WhatsApp, email and chat in one account
One knowledge base for every channel. You maintain it once, and every assistant answers the same way.
Over 500 integrations
Appointments land in your calendar, requests in your CRM or ticketing system, without manual copying.
Set up in conversation
Agent0 sets up the assistant with you and changes it when you ask. No prompt writing, no flow builder.

Platform

What Call0 does besides the phone.

One account, one knowledge base, every channel. What you teach the phone assistant, the WhatsApp, email and website chat assistants know too.

  • Phone assistant

    Answers calls around the clock, books appointments, records requests and makes outbound calls. Speaks 13 languages.

    Phone assistant →
  • Handover to your team

    When a person is needed, the phones of your team ring: queue with hold music, ringing in turn, hold and transfer, opening hours and fallback rules.

  • WhatsApp assistant

    Replies to customer messages on WhatsApp with the same knowledge as on the phone. You choose between assist, approval and autopilot.

    WhatsApp assistant →
  • Email assistant

    Reads your inbox and prepares replies. Sensitive topics always go to a person; nothing is deleted or archived.

    Email assistant →
  • Website chatbotComing soon

    Answers visitors on your website from the same knowledge and hands over requests to your team.

    Website chatbot →
  • Agent0 and integrations

    Agent0 sets up and adjusts the assistant with you in plain language. Over 500 integrations connect calendars, CRM and ticketing systems.

    Integrations →

Setup

From workflow design to the first test call.

Start small, test the most important scenarios and go live only when answers and handoffs work as intended.

  1. Step 01

    Define the call flows

    You decide which calls Call0 handles for veterinary practices and animal clinics and which go straight to your team.

  2. Step 02

    Import your website, review the knowledge

    Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.

  3. Step 03

    Test in the browser

    Talk through routine, unclear and urgent cases before any real calls are connected.

  4. Step 04

    Connect your number

    Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.

FAQ

Frequently asked questions.

Your exact setup depends on telephony, workflows and the integrations you want to use.

Does Call0 judge whether an animal is an emergency?

No. Call0 asks the questions you specify and follows your rules: for the signs you define, the assistant immediately refers the caller to the practice or the emergency service. It gives no veterinary assessment.

Can Call0 promise medication?

No. Call0 records the request with the product and quantity. Whether and when something is dispensed is decided by your team.

What happens outside opening hours?

You store what applies then: a pointer to your emergency arrangements, a callback request for the next day or forwarding to an on-call number.

Do I have to change my phone number?

No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.

Do callers notice that they are talking to an AI?

Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.

Hear how Call0 can handle your workflow.

Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.